What is 7ps marketing mix model, and how businesses should use it?

In this article, you will learn what 7ps marketing mix business model is, why it is important, and how to use it.

15 Mar 2023 | Strategy

7P Marketing Mix By Skyfield Marketing

Who invented 7ps marketing mix? 

The 7Ps marketing mix was first created by E. Jerome McCarthy in the 1960s. McCarthy is a marketing professor at Michigan State University. He published his book “Basic Marketing: A Managerial Approach” in 1960. The book introduces the 4Ps marketing mix framework. This framework consisted of Product, Price, Place, and Promotion.

In the 1980s, Bernard Booms and Mary Bitner expanded the 4Ps framework. Adding People, Process, and Physical Evidence, they created the 7Ps marketing mix. This expansion helped to make the framework more applicable to service-based businesses and the overall marketing industry.

Today, the 7Ps of Marketing Mix remains a popular and widely used framework for developing effective marketing strategies.

 

Why is the 7ps marketing mix important? 

Why is the 7ps marketing mix important - Skyfield Co

The 7Ps of Marketing Mix includes Product, Price, Place, Promotion, People, Process, and Physical Evidence. It is a framework used by marketers to develop an effective marketing strategy. Here are some reasons why the 7Ps of Marketing Mix are important: 

  1. Comprehensive approach: The 7Ps provide a comprehensive approach to marketing. It allows businesses to cover all aspects of their product or service offering. 
  2. Customer-focused: The 7Ps place a strong emphasis on meeting customer needs and wants. The reason is that they take into account all the factors that influence customer behavior.
  3. Strategic tool: The 7Ps can be used as a strategic tool to help businesses identify gaps in their marketing strategy and to develop a plan to address them. 
  4. Competitive advantage: By focusing on the 7Ps, businesses can differentiate themselves from their competitors and gain a competitive advantage in the marketplace. 
  5. Flexibility: The 7Ps are flexible and can be adapted to different industries and business models. 
  6. Improved communication: The 7Ps help businesses to communicate their marketing strategy effectively to all stakeholders, including employees, customers, and partners. 

Overall, the 7Ps Marketing Mix provide a framework for businesses to develop a successful marketing strategy. That meets the needs of their customers, sets them apart from their competitors, and drives business growth. 

 

When should a business apply the 7ps marketing mix model to help them grow? 

To create an effective marketing strategy, businesses should use the 7Ps of Marketing Mix. This tool is useful for businesses that want to:

  1. Introduce a new product or service. Businesses introducing a new product or service should consider 7ps marketing mix. This ensures that they target the right audience and communicate their value proposition effectively.
  2. Rebrand or reposition an existing product or service. For businesses rebranding or repositioning an existing product or service, the 7Ps can help identify areas that need improvement. A plan can then be developed to communicate changes effectively.
  3. Expand into new markets. When expanding into new markets, businesses need to adapt their marketing strategy to suit the unique needs and preferences of the new market. The 7Ps can help identify these needs and tailor the marketing mix accordingly.
  4. Respond to changing market conditions. Market conditions can change quickly, and businesses need to adjust their marketing strategy to remain competitive. The 7Ps can help identify areas that need change and develop a plan to address them.

In summary, the 7Ps of Marketing Mix can be used by businesses of all sizes and industries. By using this tool, businesses can develop a marketing strategy that meets their customers’ needs. It can also set them apart from competitors, and drives business growth.

 

What are the 7ps in the marketing mix? 

What are the 7ps in the marketing mix - Skyfield Co

The 7Ps of Marketing Mix are a framework used by marketers to develop an effective marketing strategy. The 7Ps are: 

  1. Product: The product is the goods or services that a business offers to its customers. This includes the features, design, quality, packaging, and branding of the product. 
  2. Price: The price is the amount that customers are charged for the product or service. It includes the pricing strategy, discounts, and payment terms. 
  3. Place: Place refers to the distribution channels used to make the product or service available to the customer. This includes physical locations, online channels, and logistics. 
  4. Promotion: Promotion includes all the methods used to communicate the value of the product or service to customers. This includes advertising, sales promotions, public relations, and personal selling.
  5. People: People refers to the personnel involved in the delivery of the product or service. It includes employees, customer service representatives, and salespeople.
  6. Process: Process refers to the methods used to deliver the product or service to the customer. This includes order processing, delivery, and customer service. 
  7. Physical Evidence: Physical evidence includes the tangible elements of the product or service. For example, the environment in which it is delivered, the packaging, and any other physical cues that signal quality or value. 

Overall, the 7Ps of Marketing Mix provide a comprehensive framework for businesses. That can help develop an effective marketing strategy. That meets the needs of their customers, sets them apart from their competitors, and drives business growth. 

 

Who should use the 7ps marketing mix? 

The 7Ps marketing mix is a useful tool for all organisations, regardless of size or product/service type. It helps businesses create a comprehensive marketing strategy that satisfies their target market, communicates their value proposition, and propels business growth.

The 7Ps marketing mix is adaptable for use in a broad range of sectors, including retail, hospitality, healthcare, education, and even by non-profit organisations and government agencies to promote their services and programs.

This marketing mix is particularly helpful for service-based businesses because it contains three additional elements that are not part of the traditional 4Ps model. These elements include people, process, and physical evidence, which cater to the unique aspects of service delivery.

Overall, the 7Ps marketing mix is an effective framework that organisations can use to guide their marketing efforts and ensure a successful marketing strategy.

What is the best process for a business to apply the 7ps marketing mix?  

What is the best process for a business to apply the 7ps marketing mix - Skyfield Co

To develop a successful marketing mix, there are nine steps to follow.

  1. Conduct market research to determine what your target audience needs and wants. This will help you to decide on the best product features, pricing, distribution channels, and promotional strategies.
  2. Define your target audience by analyzing their demographics, psychographics, and behaviors. This will help you to tailor your marketing mix to meet their needs and preferences.
  3. Create a unique value proposition that sets your product or service apart from competitors and communicates its benefits to your target audience.
  4. Develop a product strategy that includes the features, design, quality, packaging, and branding of your product or service based on your target audience and value proposition.
  5. Create a pricing strategy that accurately reflects the value of your product or service and communicates this value to your target audience.
  6. Create a distribution strategy that includes the channels used to make your product or service available to customers based on your target audience and value proposition.
  7. Develop a promotion strategy that includes the methods used to communicate the value of your product or service to customers based on your target audience and value proposition.
  8. Create strategies that address the people, process, and physical evidence aspects of your business based on your target audience and value proposition.
  9. Implement your marketing mix strategy and monitor the results to ensure that it meets your business objectives. Continuously evaluate and adjust your marketing mix based on market feedback and changes in your business environment.

Overall, the marketing mix process should be tailored to the specific needs and goals of your business. A structured process can help you to develop and implement an effective marketing mix strategy that meets the needs of your target audience and aligns with your business objectives.

 

Partner with Skyfield Co for Effective Marketing Strategies

If you’re looking for a team of marketing specialists who can help you develop and execute a winning marketing strategy, look no further than Skyfield Marketing. Our team of experienced professionals bring a wealth of knowledge and expertise to the table, with deep insights across a wide range of industries and marketing disciplines. Whether you’re looking to develop a new product, reach a new audience, or refine your existing marketing approach, we can help. So why not get in touch with us today through [email protected] to learn more about what we can do for you? We’d be happy to discuss your needs and develop a customised approach that fits your business goals and budget.  

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